Rudy Lopez

- PS4 System Maintenance (Completed) -

Final Assessment

8/2/2023

Hello Rudy, system had been detailed internally, a replacement harddrive was installed and data was transferred to your new drive (and updated), and a replacement HDMI port was installed. System is good to go and ready for pickup. Feel free to review the below details on your repair:

Initial Diagnostic

7/23/2023

Hello Rudy! System is powering on just fine and seems stable, but can use a lot of love. I was not able to get the system to boot - looking at the harddrive, it appears that the harddrive is testing ‘good’ over diagnostics but it looks like its due for replacement. It has over 14,000 hours of powered time where I have seen harddrives fail in as little as 6,000 hours. There is one area that is stating the drive is in an attention state - a beginning sign of failure. Although, it may be just fine to reinstall the operating system and reboot. System information would be lost locally but should be downloadable from the cloud with a Playstation account.

Below is a quote for a detailed internal cleaning and harddrive replacement - I think we can nix the harddrive replacement (its optional) and repair this system for $90 as long as the original drive can take an update.